Contact & Support
If you have any questions, suggestions, or need technical support, our team is ready to assist you.
We're Here to Help! 👋
If you have any questions, suggestions, or need technical support, our team is ready to assist you.
Visit Support Center
Open a support request or find service resources.
Email Support
Contact [email protected] for technical assistance.
📧 What We Can Help You With
🔧 Technical Support
Device setup, troubleshooting, and configuration assistance.
💡 Product Questions
Information about features, compatibility, and specifications.
📝 Feedback & Suggestions
Share ideas that can help improve MOCREO products.
📍 Quick Tip: Before reaching out, you can check our FAQ section for instant answers to common questions.
MOCREO Smart System Architecture
Cloud |"Data, settings and alerts"| App Cloud |"Internet"| Router Router |"2.4 GHz Wi-Fi / Ethernet"| Hub Router |"2.4 GHz Wi-Fi"| WiFiSensor Hub |"Bluetooth LE"| BLESensor Hub...
Sensor Calibration and Certification
No, MOCREO sensors do not require re-calibration after purchase. All MOCREO sensors undergo rigorous accuracy and consistency testing before shipment, so you can use them directly...