How to reset my Hub or move it to another account
Reset an H1B or H2 Hub with its rear button, or move it to another account by running Hub setup again.
Move a Hub to Another Account
The Sensor App does not provide a Hub delete button. To move a Hub, complete Hub setup using the new account; after setup, it is removed from the old account.
Reset a Hub
Press and hold the rear reset button with a pin for about 5 seconds until the Hub beeps.
Reset only when required, because some connected Sensors may also need to be set up again. If you only need to change the Wi-Fi network, see Manage a Hub instead.
Data Retention and Offline Cache
Cloud history keeps the last 180 days per Sensor. ST3/ST4 buffer readings while offline, and the Hub caches about 5000 readings while it has no Internet.
How to reset a Sensor
How-to guide for MOCREO data workflows, covering history, cloud storage, export, and access options.