MOCREO Sensor System
MOCREO Sensor SystemTroubleshootingConnectivity

Connect the Hub to a Hidden Wi-Fi Network

MOCREO Hubs cannot join a hidden SSID directly; temporarily unhide the network or set the Wi-Fi through the Hub Web Portal.

MOCREO Hubs cannot connect directly to a hidden Wi-Fi SSID. Use one of the two workarounds below.

Workaround 1: Unhide the network temporarily

  1. Temporarily make the SSID of the access point visible.
  2. Add the Hub to your MOCREO account through the MOCREO Sensor App or the Web Portal.
  3. After the Hub is added, you can hide the Wi-Fi network again.

Workaround 2: Set the Wi-Fi in the Hub Web Portal

  1. Find the Hub IP address in the MOCREO Sensor App under Menu → Hubs → select the Hub → Hub Settings.
  2. Log in to the Hub Web Portal (default user name admin, password password).
  3. Open Admin Settings → Setup → Wi-Fi and enter the hidden Wi-Fi SSID and password. The Hub then connects to that network.

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