Account Management
Path: Profile → Settings → Account and Security
Change the Account Email
Path: Profile → Settings → Account and Security → Change Email Account
- Verify the current account password.
- Enter the new email address and tap Send Verification Code.
- Enter the four-digit code sent to the new email address.
- Complete the change, then sign in again with the new email address.
The new email address must be different from the current address and cannot already belong to another account.
Reset or Change the Password
MOCREO Smart App supports two methods:
-
Password Reset via Email (from the App login page):
- On the login page, use the Forgot Password option.
- Enter your registered email address.
- Follow the instructions sent to your email to reset your password.
-
Change Password in App (if you remember your current password):
- Path: Profile → Settings → Account and Security → Change Password
- Enter your current password and new password, then confirm the change.
Delete the Account
Path: Profile → Settings → Account and Security → Delete Account
⚠️ Warning: Deleting your account will permanently remove all your data, devices, and settings. This action cannot be undone.
Manage Homes, Rooms, and Users
Create, switch, and remove Homes or Rooms, and update Home-level settings in the MOCREO Smart App.
Migrate from MOCREO Sensor to MOCREO Smart
How-to guide for Migrate from MOCREO Sensor to MOCREO Smart, covering the relevant MOCREO app, device, and configuration workflow.