Configure Alerts and Notifications
Contact SupportPath: Home → Device card → Settings (⚙) → Alarm Settings
Open Alarm Rules
Path: Home → Device card → Settings (⚙) → Alarm Settings
On the device detail page, tap the gear icon at the top right to open Sensor Settings or Hub Settings, depending on the selected device. Then tap Alarm Settings under Function Settings. The page that opens is titled Alarm Rules.
Configure the Rule
- On the Alarm Rules page, find the section for the device or probe. A multi-probe device shows a separate Alarm Rules section for each probe; a single-probe device shows Device Alarm Settings.
- Enable the supported rule, such as Temperature Alarm or Humidity Alarm.
- Set the acceptable range.
- If needed, configure Anti-False Alarm and Active Hours.
- Choose the available sound and notification options.
- Tap Save.
Notification choices can include:
- Sensor Buzzer or Alarm Buzzer, when supported by the hardware
- App Push Notifications
- Critical Alerts on supported iOS devices
- Email Notifications
To prevent the Hub from beeping when this Sensor triggers the configured alarm, open the Sensor's Alarm Settings, turn off Alarm Buzzer under Sounds, then tap Save. This setting controls the Hub buzzer for that Sensor's alarm rule.
The App builds this page from the selected device's capabilities. A missing option usually means that the model, probe, or current user role does not support it.
After saving, perform one controlled test before relying on a new rule at a critical site.