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Important note

MOCREO Smart App and MOCREO Sensor App Compatibility Description

MOCREO Smart App currently only supports:

Hub
Sensor

If your device is not the model listed above, Please proceed to the App store / Google play to download the MOCREO Sensor App.

MOCREO Sensor App currently only supports:

Hub
Sensor
Controller

MOCREO Product List

If you wish to learn about the features, compatibility, current sales status, and other information about the devices listed on this page, please click here for more details.

Differences Between the MOCREO Old and New Systems (v2 & v3)

The new MOCREO system, featuring an upgraded server and client, significantly enhances multi-user and multi-device management. Some upcoming products will only be compatible with this new system.

Instructions for MOCREO Existing Users Migrating to the New System

If you are currently an existing MOCREO user and wish to experience the new MOCREO system, you need to:

Purchase the equipment

First, visit the link to check if the Sensor you have already bought can be used with the Hub (H5).

  1. If it is compatible, then you only need to purchase the H5.
  2. If it is not compatible, you will need to choose a Sensor that is compatible with the H5 and suits your core functional requirements and usage scenario, then purchase both the Sensor and H5.

Device deployment

After receiving the new equipment, you need to download and use the MOCREO Smart App to add and manage the new devices.

Other Instructions

  1. Since data between the new and old MOCREO systems is not interchangeable, if you decide to stop using the old system, please ensure you back up the relevant data in a timely manner.

  2. For your convenience, we have already migrated your registered account information to the new system. After downloading the MOCREO Smart App, you can log in directly using the registered email and password of your old account.